TERMS AND CONDITIONS
99IFS will carry out work only where an agreement is provided either by email, telephone, mail or fax. 99IFS will carry out work only for clients who are 18 years of age or above.
99 Industry Focused Solutions (Pvt) Ltd: The Web Design and Development Company.
The Client: The company or individual requesting the services of 99IFS.
Picture includes a photograph, images, transparency, negative, digital scan, design, artwork, painting, montage drawing, engraving or any other item which may be offered for the purposes of reproduction; reproduction includes any form of publication or copying of the whole or part of any picture and whether or not altered by printing, photography, slide projection (whether or not to an audience) xerography, artist’s reference, artist’s illustration, layout or presentation, electronic or mechanical reproduction or storage by any other means; 99IFS is the Author of the photograph or the Photographer. The Client is the person or organization to whom the invoice is addressed (whether or not the Client is acting for a third party); 99IFS administers the licensing of the works of the Photographer These terms and conditions represent the entirety of the agreement between 99IFS and the Client. Any variation is only applicable when agreed in advance and in writing;
99IFS will carry out work only where an agreement is provided either by email, telephone, mail or fax. 99IFS will carry out work only for clients who are 18 years of age or above. An ‘order’ is deemed to be a written or verbal contract between 99IFS and the client, this includes telephone and email agreements.
The entire copyright in the pictures is retained by the 99IFS at all times throughout the world and is administered by 99IFS; Title to all photographs remains the property of the 99IFS; Images will be licensed for use for a specified period. When the License to Use has expired, the images should be returned to the 99IFS and a written undertaking given that all digital files have been destroyed. The Client is expected to comply with this requirement within 30 days of
Whilst every endeavor will be made to ensure that the website and any scripts or programs are free of errors, 99IFS cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it. The website, graphics and any programming code remain the property of 99IFS until all outstanding accounts are paid in full. Any applications, PHP scripts, or software (unless specifically agreed) written by 99IFS remain the copyright of 99IFS and may only be commercially reproduced or resold with the permission of 99IFS. 99IFS cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material. Any additions to briefs provided will be carried out at the discretion of 99IFS and where no charge is made by 99IFS for such additions, 99IFS accept no responsibility to ensure such additions are error free and reserve the right to charge a fee for any correction to these or further additions. The client agrees to make available as soon as is reasonably possible to 99IFS all materials required to complete the site to the agreed standard and within the set deadline. 99IFS will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines. 99IFS will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner. eg. Any disputes regarding content/images that have been provided to us for inclusion on the site. 99IFS will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the client appointed agents. 99IFS will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents. A non-refundable deposit of 50% is required with all of our projects before any design work will be carried out. Once a website has been designed and completed the final balance of payment is then due in accordance with our payment terms. There are no exceptions to this, i.e If the client decides they no longer want the site, as they have commissioned the work and paid a deposit they are still obliged to pay for the work that has been done. Non-payment will result in legal action being taken if necessary. Once full payment is received for a website, it is assumed that the project has been completed to the
Payment of Accounts
A deposit is required from any new client before any work is carried out. It is the 99IFS policy that any outstanding accounts for work carried out by 99IFS or its affiliates are required to be paid in full, no later than 5 days from the date of the invoice unless by prior arrangement with 99IFS. Once a deposit is paid and work is completed you are obliged to pay the balance of payment in full. We will contact clients via email and telephone to remind them of such payments if they are not received when due. If accounts are not settled or 99IFS have not been contacted regarding the delay, access to the related website may be denied and web pages removed, we will then pass such cases to the Small Claims Court to pursue payment, non-payment can result in county court judgment (
We do not share or sell any of your details with third party companies, without your express permission and we will only email you or contact you about work-related matters.
Anyone who experiences a problem with their web service provided by 99IFS should raise the matter directly using our online contact form or social media to do so, giving sufficient information to locate the material (such as
Formal complaints procedure
The formal complaints procedure should only be used where the complainant feels that the nature of the complaint is too serious to be dealt with informally, or where a satisfactory conclusion has not been reached after following the informal procedure.
A formal complaint should be made in writing to 99IFS, who will acknowledge receipt and ensure that the matter is looked into as soon as possible.
An initial response to any complaint can be expected within seven days of its receipt; a full and considered response to the complaint should be completed within 30 days and any subsequent remedy implemented with the minimum of delay.